Dialpad alternative for every conversation.
Dialpad offers a phone system with AI added through Connect: unlimited calling, built-in messaging, AI-powered meetings, real-time transcription and call recaps.
Connect, Sell and Support are its three product lines, each priced per user. Teams that need their capabilities together buy across those products.
Market Canopy is the AI platform for every conversation your business has. Canopy sits at the center of your team’s and customers’ conversations, with tools that act under your control.
What both products do.
Swipe to compare all columns.
| Capability | Market Canopy | Dialpad |
|---|---|---|
| Unlimited domestic calling and messaging | On every plan, with one concurrent channel each way per licensed user and team chat included. | Included in Connect Standard, per Dialpad’s plan description on its pricing page. |
| Video meetings | Every plan hosts meetings with recording, transcription and dial-in numbers. | AI-powered meetings are included in Connect Standard, per Dialpad’s plan description. |
| AI transcription and call summaries | Meeting transcription on every plan; call recording playback and Canopy AI summaries from Engage up. | Real-time transcripts and instant call summaries are listed in Connect Standard on Dialpad’s pricing page. |
| Single sign-on (SSO) | Sign in with Google or Microsoft on every plan; connect your own identity provider with SSO on Automate. | SSO is listed under Enterprise, Dialpad’s top Connect tier, on its pricing page. |
| Per-user pricing with a free trial | Connect and Engage from the catalog per user, billed monthly or annually, with a 14-day free trial — card required, $0 today. | Per user per month, with “Try Dialpad Connect free for 14 days” on its pricing page. |
Published prices, checked.
Swipe to compare all columns.
| Dialpad plan | Published price |
|---|---|
| Standard | $15 per user / month, billed annually |
| Pro | $25 per user / month, billed annually |
| Enterprise | Contact us custom pricing |
| Market Canopy | From $35 per user / month, or $29 billed annually. See the plans. |
Dialpad prices quoted from dialpad.com/pricing, checked on 2026-10-01. Market Canopy prices are read live from its public catalog.
Who should stay with Dialpad.
Stay with Dialpad if you want a pure communications incumbent at the lowest per-user price for phone and chat alone, or if your team lives in its Sell or Support contact-centre products — especially larger organizations that need its Enterprise tier and global carrier coverage.
Market Canopy
The AI platform for every conversation your business has.
Market Canopy is the AI-native platform for every conversation your business has. Canopy, your AI, answers customers, remembers conversations and gets the follow-up done across phone, texts, live chat, email, meetings and team chat. Built security-first, it keeps your business in control of what the AI does on its own.
453 S Spring ST, Suite 400, Los Angeles, CA 90017
Links
Features
