The AI platform for every conversation your business has.
Phone calls, texts, live chat, email, meetings and your team's own chat run on one system, with Canopy, your AI, at the center. It answers customers, keeps track of every conversation and gets the follow-up done. You decide what it does on its own.
Business software was built before AI. We weren't.
A new kind of platform: phone, chat, meetings, customer messaging and your website, built around an AI that answers, remembers and acts, securely and only as far as you allow.
The old way.
A phone system, a chat app, a meeting app, a help desk, a CRM and a website builder, each with its own AI bolted on, none of them knowing what the others heard.
The Canopy way.
One system. One record of every customer and every conversation. One AI that works across all of it.
Meet Canopy, the AI at the center.
Canopy is your AI that answers customers, remembers conversations and gets the follow-up done with your team in control.
Meet Canopy- Briefs you on what needs attention today.
- Follows up: books the meeting, sends the text, updates the deal.
- Works the websites and portals your business already uses, through the browser agent.
- Answers live chats and hands the conversation to your team.
Every channel your business runs on.

Messages
Keep live chat, SMS and email in a shared inbox with your customer conversation history.

Meetings and team chat
Bring your team into meetings, channels and direct messages on the same system.

Your website
Connect your website, blog, live chat and leads to the rest of your business.

You decide what Canopy does on its own.
Canopy acts on its own where you allow it, asks where you want a say, and never touches what you rule out.
Allow
It acts.
Ask
It asks you first.
Deny
It never does.
Hosted and supported by Microsoft Azure, with encryption, multi-factor sign-in and tenant isolation enforced in code — the specifics are on our security page.
Built for businesses that talk to customers
AI Receptionist
One agent answers your main number, routes calls by intent and takes messages when nobody is free.
Missed-Call Text Back
Busy lines offer a callback, the request waits in the queue, and you text back from the same thread.
After-Hours Answering
An after-hours policy routes nights and weekends to the AI agent, with an escalation destination.
Lead Qualification
The assistant asks your questions, updates the lead and books the callback for the ones worth calling.
Sales Follow-Up
A workflow triggers on the lead, spaces the touches, and sends the email and SMS for you.
Support Deflection
The chat widget’s assistant answers from your training documents and hands off what it cannot.

A note from the founder
I built Market Canopy after feeling the pain of slow, expensive, disconnected systems running my own agency.
I built it security-first, with the same care I brought to protecting systems for a living.
When you reach out, you talk to me.
Read our storyStart with Canopy today.
Connect: 14-day free trial; Engage: 14-day free trial.
