Microsoft Teams Phone alternative for every conversation.
Microsoft Teams is a work platform with chat and meetings. Teams Phone adds calling, and Copilot brings a licensed AI layer to Microsoft 365 work.
Calls arrive inside Teams, administration stays in the Microsoft 365 center and billing stays on the same agreement. The phone license and calling plans are per-user add-ons to the Microsoft 365 license.
Market Canopy is the AI platform for every conversation your business has. Canopy works with your team and your customer conversations in the same system, using the tools you allow.
Competitor product information: source, checked on 2026-10-02.
What both products do.
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| Capability | Market Canopy | Microsoft Teams Phone |
|---|---|---|
| Calling inside the app your team already uses | The Market Canopy desktop and mobile apps are full softphones, with supported desk phones over SIP. | Calls arrive inside the Teams client on the devices your team already uses. |
| Auto-attendant menus and call queues | IVR menus that nest, inbound rules and queues — with skills-based routing from Engage up. | Auto attendants and call queues are part of Teams Phone administration. |
| Minutes included with the plan | Every plan includes 2,000 pooled outbound minutes per user at or below your included-call rate. | Microsoft’s $10 license carries no minutes; the domestic calling plan is a further $17/user/month on Microsoft’s page. |
| Team chat and meetings beside the phone | Chat, meetings with recording and transcription, and the phone system under one per-user license. | Teams chat and meetings come with the Microsoft 365 licenses; the phone system is the add-on. |
Published prices, checked.
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| Microsoft Teams Phone plan | Published price |
|---|---|
| Teams Phone Standard | $10 per user / month, paid yearly — phone system license only |
| with pay-as-you-go calling (US) | $13 per user / month, paid yearly |
| with Calling Plan (domestic, US) | $17 per user / month, paid yearly |
| with domestic + international calling | $34 per user / month, paid yearly |
| Market Canopy | From $35 per user / month, or $29 billed annually. See the plans. |
Microsoft Teams Phone prices quoted from microsoft.com — Microsoft Teams plans (Teams Phone add-on), checked on 2026-10-01. Market Canopy prices are read live from its public catalog.
Who should stay with Microsoft Teams Phone.
Stay with Teams Phone if your organization is committed to Microsoft 365 and wants telephony administered in the same tenant by the same team — especially mid-size and enterprise estates where a second vendor is a procurement problem, not a feature question.
Market Canopy
The AI platform for every conversation your business has.
Market Canopy is the AI-native platform for every conversation your business has. Canopy, your AI, answers customers, remembers conversations and gets the follow-up done across phone, texts, live chat, email, meetings and team chat. Built security-first, it keeps your business in control of what the AI does on its own.
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