Appointments booked from a call or a chat, straight into the calendar
Callers and chatters book real slots — the agent reads live availability from your calendar.
The problem
Sound familiar?
“Booking an appointment means three texts back and forth, and half the time we double-book a slot.”
“Even when someone answers the phone, they are juggling the calendar while the caller waits.”
What it does
Booked from your live calendar.
The agent or assistant reads live availability from your calendar and books the slot itself — on a call it confirms out loud, in chat it offers the times — so appointments land on the calendar without anyone playing scheduler.
Live availability
It reads what is open straight from your calendar.
Books the slot itself
Confirmed out loud on a call; offered in chat.
Round-robin teams
A pool books the next free teammate without exposing who.
The trail stays in the thread
The booking lands on the calendar with the conversation kept.
Setup
How it works in Canopy
4 steps, from setup to the work getting done.
Step 1: Set your availability in Calendar
Event types on your calendar define what can be booked and how long it lasts.
Step 2: For teams, publish a round-robin pool
A scheduling pool unions everyone’s availability and books the next free teammate without exposing who.
Step 3: Let the agent book
On a call, the AI phone agent uses its scheduling tools to offer and confirm a slot; in chat, the assistant does the same.
Step 4: Keep the confirmation in the thread
The booking lands on the calendar and the conversation keeps the trail, with a reminder workflow if you want one.
Sample
Sample conversation, illustrative
A caller picks from live availability and the booking lands with a confirmation.
The plans that carry this.
More for the front desk
Call the demo line, or try the chat.
Demo line coming soon.
Market Canopy
The AI platform for every conversation your business has.
Market Canopy is the AI-native platform for every conversation your business has. Canopy, your AI, answers customers, remembers conversations and gets the follow-up done across phone, texts, live chat, email, meetings and team chat. Built security-first, it keeps your business in control of what the AI does on its own.
453 S Spring ST, Suite 400, Los Angeles, CA 90017
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