AI-native. Security-first.

The AI platform for every conversation your business has.

Phone calls, texts, live chat, email, meetings and your team's own chat run on one system, with Canopy, your AI, at the center. It answers customers, keeps track of every conversation and gets the follow-up done. You decide what it does on its own.

CallsSMSEmailLive chatMeetingsTeam chatOrder placedBalance checkedFollow-up sentQuestion answeredMeeting bookedTeam handoffCanopyAnswers. Remembers. Acts.Taking an order…Checking an account balance…Needs your OK. Sent to your team.Answering from your knowledge…Outside policy. Declined.Booking the meeting…Sending the follow-up…Building a new action…Security-firstYou decide what Canopy does on its own.AllowAllowAllowAllowAllowAllowAllowAskAskDenyDenyCallsSMSEmailLive chatMeetingsTeam chatOrder placedBalancecheckedFollow-upsentQuestionansweredMeetingbookedTeam handoffCanopyAnswers. Remembers. Acts.Taking an order…Checking an account balance…Needs your OK. Sent to your team.Answering from your knowledge…Outside policy. Declined.Booking the meeting…Sending the follow-up…Building a new action…Security-firstYou decide what Canopy does on its own.AllowAllowAllowAllowAllowAllowAllowAskAskDenyDeny
Every conversation. Shared context. Your team in control.

Business software was built before AI. We weren't.

A new kind of platform: phone, chat, meetings, customer messaging and your website, built around an AI that answers, remembers and acts, securely and only as far as you allow.

Before

The old way.

A phone system, a chat app, a meeting app, a help desk, a CRM and a website builder, each with its own AI bolted on, none of them knowing what the others heard.

Now

The Canopy way.

One system. One record of every customer and every conversation. One AI that works across all of it.

Canopy

Meet Canopy, the AI at the center.

Canopy is your AI that answers customers, remembers conversations and gets the follow-up done with your team in control.

Meet Canopy
  • Briefs you on what needs attention today.
  • Follows up: books the meeting, sends the text, updates the deal.
  • Works the websites and portals your business already uses, through the browser agent.
  • Answers live chats and hands the conversation to your team.
Channels

Every channel your business runs on.

Calls

Handle customer calls with your phone system, contact center and AI phone agent.

An illustrated customer call answered by Canopy, with options to route to the team or take a message.
Illustration · Customer calls, handled with context

Messages

Keep live chat, SMS and email in a shared inbox with your customer conversation history.

A customer conversation combining live chat, SMS and email in a shared inbox.
Illustration · One place for customer conversations

Meetings and team chat

Bring your team into meetings, channels and direct messages on the same system.

An illustrated team meeting alongside a team chat about an upcoming customer call.
Illustration · Your team, on the same page

Your website

Connect your website, blog, live chat and leads to the rest of your business.

An illustrated business website with Canopy live chat turning a visitor conversation into a lead.
Illustration · From website visitor to customer conversation
Security

You decide what Canopy does on its own.

Canopy acts on its own where you allow it, asks where you want a say, and never touches what you rule out.

Allow

It acts.

Ask

It asks you first.

Deny

It never does.

AES-256 encryption at rest
Multi-factor and single sign-on
Tenant isolation on every query

Hosted and supported by Microsoft Azure, with encryption, multi-factor sign-in and tenant isolation enforced in code — the specifics are on our security page.

Built security-first by a founder who spent more than a decade on the front line against some of the world's most advanced threats.

Brandon Lee
Brandon LeeFounder
About us

A note from the founder

I built Market Canopy after feeling the pain of slow, expensive, disconnected systems running my own agency.

I built it security-first, with the same care I brought to protecting systems for a living.

When you reach out, you talk to me.

Read our story
Pricing

Start with Canopy today.

Connect: 14-day free trial; Engage: 14-day free trial.

Connect
$35 /user/mo
billed monthly
14-day free trial
Engage
Recommended
$89 /user/mo
billed monthly
14-day free trial
Automate
$99 /user/mo
billed monthly

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